Ybaje Privacy Policy — How your information is kept safe

1Introduction — Why This Policy Exists

Ybaje believes your personal data belongs to you alone. The information you provide while using the platform is a sign of your trust — and ybaje is committed to protecting it.

This Privacy Policy answers three key questions — what information ybaje collects, how that information is used, and how it is kept safe. Everything is written in plain, straightforward English so our members in Bangladesh can easily understand it — no complex legal jargon.

This policy applies to the https://ybaje.click website and all ybaje mobile applications. Any information you provide through any channel of communication with ybaje — live chat, email, or registration forms — falls under this policy.

2What Information Is Collected?

Ybaje collects three types of information — what you provide directly, what is generated through your activity, and what is collected automatically.

Importantly, ybaje only collects the information that is genuinely needed to provide its services. No unnecessary data is ever requested.

3How is your information used?

Ybaje uses your information for the following purposes:

• Account Management: Creating your profile, verifying your login, and completing security checks.
• Payment Processing: Processing deposits and withdrawals accurately and maintaining a record of your transaction history.
• Fraud prevention: Detecting multiple accounts belonging to the same person or any suspicious activity.
• Service Improvement: Understanding which games are played most and where issues arise — to continuously improve the platform.
• Support Services: Viewing the necessary information to resolve your issue.
• Legal obligation: Providing required information to regulatory authorities — only when legally obligated.
• Bonuses & Promotions: Sending relevant offers based on your gaming history — you can opt out of this at any time.

4Who Is Your Data Shared With?

Ybaje does not sell your data — that's a core principle. However, limited information may be shared in the following circumstances:

• Payment Processor: Necessary information is shared with payment services such as bKash, Nagad, and Rocket solely to process your transactions. This data is not used for any other purpose.
• Game Provider: Essential session data (such as session IDs) may be shared with third-party game providers to run gaming sessions — personal identity information is never shared.
• Law enforcement: If compelled by a court order or valid legal process, data will be disclosed accordingly.
• Audit & Compliance: Required information may be disclosed during audits by the licensing authority.

Your information is never shared with anyone outside of the above. No data is passed to advertising companies, data brokers, or marketing agencies.

5Data security measures

Ybaje uses multiple layers of security to keep your information protected:

• 256-bit SSL/TLS encryption: All data travelling from your browser to ybaje's servers via the website and app is encrypted — no one can intercept it along the way.
• Two-Factor Authentication (2FA): You can enable mobile OTP verification at login — so even if your password is compromised, your account stays protected.
• Firewall & DDoS Protection: Industry-standard firewalls are active to prevent unauthorized server access and defend against cyber attacks.
• Data Segregation: Payment information, KYC documents, and general profile data are stored on separate servers — an issue with one does not affect the others.
• Regular Security Audits: External cybersecurity experts regularly audit ybaje's systems.
• Access Controls: Only ybaje staff members who require access to specific information are authorized to view it.

6Payment Data Protection

BKash and Nagad are the most widely used online payment methods in Bangladesh. When working with these services, ybaje takes special care to keep your payment information secure.

• Ybaje never stores your bKash or Nagad PIN — it goes directly to the payment service's own system.
• Payment transaction records are retained solely for dispute resolution and legal compliance purposes.
• Additional verification is required for large transactions — this is entirely for your own protection.
• If any suspicious transaction is detected, ybaje notifies you immediately and may temporarily suspend your account if necessary.

7Cookie Policy

Ybaje uses cookies on its website. Cookies are small files stored in your browser. ybaje uses the following types of cookies:

• Essential Cookies: Keeping you logged in and remembering your language preference are essential for the website to function properly.
• Performance Cookies: Analytics data is collected on which pages are visited most and where issues occur. This can be turned off.
• Functionality Cookies: Remembers your game preferences and display settings. This can also be turned off.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause login issues.

8Your Rights

As a ybaje member, you have several rights over your own data:

• Right to Access: You may request to view all the information ybaje holds about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction.
• Right to Erasure: After closing your account, you may request deletion of your data — unless retention is required by law.
• Right to Opt Out of Marketing: To stop receiving promotional emails or SMS, simply contact support at any time.
• Data Portability: If you request a copy of your account data, it will be provided in a specified format.

To exercise any of these rights, please contact support — support@ybaje.click. All requests will be responded to within 30 days of receipt.

9Minor Protection

Ybaje services are for users aged 18 and above only. ybaje strictly prohibits the collection or processing of any information belonging to minors.

Age is verified at the time of registration. The KYC process confirms age through a National ID check. If any member is found to be under 18, their account will be closed immediately and the relevant guardian will be contacted regarding any deposited funds.

If you believe a minor you know is using ybaje, please notify support — action will be taken promptly.

10Privacy Policy Changes

Ybaje may update this Privacy Policy when necessary. For any major changes, you will be notified by SMS or email to your registered mobile number. The effective date of any update will be shown at the top of the page.

Continued use of ybaje after any update will be considered acceptance of the revised policy. If you do not agree to the updated policy, you may request to close your account.